Global Financial Operations Manager

5 dni temu


Kraków, Lesser Poland State Street Pełny etat

About the Role:

We are seeking a highly skilled Alpha Middle Office Team Manager to join our team. As a key member of our operations department, you will be responsible for providing primary support for operational teams, client onboarding, and change-related projects.

Your Key Responsibilities:

  • Maintain operations for all aspects of trade confirmation and settlement across multiple products.
  • Cooperate with clients, brokers, custodians, fund accountants, various internal stakeholders, and other third parties.
  • Act as a senior escalation point and subject matter expert for middle office-related inquiries.
  • Manage direct risk factors through claims management, investigation, and ownership over remediation strategies.
  • Play a key part in performance governance through KPI/KRI management and client relationship management.
  • Participate in new business onboarding process.
  • Solutioning third-party claims management and liability recommendations for Senior Management.
  • Manage the self-standing team, including staff development, performance reviews, succession planning, and recruitment activities.

What We Offer:

  • A permanent contract from day one.
  • Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off).
  • A gold medical package for employees and their families.
  • Premium life insurance package and private pension plan.
  • Cafeteria system.
  • Soft skills training, technical workshops, language classes, and development programs.
  • Opportunities to volunteer your time to company-driven initiatives, employee networks, or organizations of your choice.
  • Variety of well-being programs.


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