Remote Access and Security Specialist

1 dzień temu


Katowice, Silesia, Polska Capgemini Pełny etat
About the Role

This is an exciting opportunity to join our dynamic IT team as a Workplace Engineer. You will play a critical role in ensuring the smooth operation of our end-user computing environments, which include desktop and mobile devices, collaboration tools, and software deployment.

Your responsibilities will include designing, implementing, and maintaining these environments to meet the evolving needs of our business.

Main Tasks
  • Analyzing and resolving technical issues related to Windows 10, Virtual machine (VirtuOS), and Client workstation
  • Configuring and administering virtualization solutions, including shared Windows RDS and Citrix virtual desktops
  • Ensuring seamless operation of remote VDI Citrix virtual desktops, Remote App, and Citrix virtual applications
  • Managing user and administrator accounts in the Active Directory console
  • Providing excellent customer service by troubleshooting and following up on issues
  • Effective ticket management and tracking
  • Maintaining and developing corporate directories (Active Directory and Azure AD)


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