Network Engineer
2 dni temu
At Check Point Software Technologies Ltd., we redefine the way businesses connect in the age of cloud and remote work with an innovative approach that combines cloud and on-device protection. We have over 200 employees with offices in multiple locations, offering a global and multicultural work environment. Perimeter 81, recently acquired by Check Point, is a networking and network security leader that aims to deliver the premier SASE platform in the market.
Job Summary
We are seeking an experienced Tier 3 Support Engineer to join our team, responsible for providing top-notch support to our customers. The ideal candidate will have excellent technical skills and a 'can-do' approach, with experience in supporting B2B SaaS solutions and troubleshooting network protocols and deployments.
Responsibilities:
- Troubleshooting customer technical issues and resolving them efficiently.
- Communicating effectively with customers and internal teams.
- Maintaining the knowledge base and ensuring it remains up-to-date.
- Providing product feedback and insights to improve our offerings.
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