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Global IT Solutions Expert

1 tydzień temu

Warszawa, Mazovia, Polska Ørsted Pełny etat

We're seeking an experienced Global IT Solutions Expert to join our Ørsted team. This is an exciting opportunity to shape the future of IT solutions and contribute to the development of innovative global projects.

As a key member of our ServiceNow team, you'll be responsible for ensuring the stable operations and continuous development of the ServiceNow platform. Your expertise in configuring HR Service Catalog, case workflows, knowledge base, and Employee Center Portal will be invaluable.

You'll work closely with the product owner, scrum master, and other cross-functional stakeholders to guide and co-define development tasks while supporting and sharing knowledge with the ServiceNow colleagues. A strong understanding of HR SD best practices and the ability to analyze, improve, and standardize HR workflows using ServiceNow HRSD is essential.

This role requires a team player with a customer and results-oriented mindset and can-do attitude. Fluency in both written and oral English is necessary for effective communication and collaboration within our global team.

Key Responsibilities:
  1. Design and implement automated workflows using REST API, Flow Designer, Integration Hub, and Workflow Editor, in line with established standards.
  2. Develop and maintain the ServiceNow platform, ensuring it meets the needs of our business stakeholders.
  3. Collaborate with cross-functional teams to deliver high-quality solutions that meet business objectives.
  4. Stay up-to-date with industry trends and developments in IT and ServiceNow, applying your knowledge to improve our services.
  5. Contribute to the improvement of HR SD best practices and share your expertise with the ServiceNow community.