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Senior Business Intelligence Analyst

1 tydzień temu


Warszawa, Mazovia, Polska Zowie Pełny etat

Join our innovative team as a Senior Data Analyst and help shape the future of customer service interactions.

At Zowie, we're pioneering a new era where AI Agents handle 100% of customer service conversations, providing instant, personalized, and exceptional experiences for leading brands.

Our Vision

**Transforming Customer Service**: Our AI Agents are revolutionizing how businesses interact with their customers, handling millions of conversations monthly.

Role Overview

As a Senior Data Analyst, you'll play a critical role in helping us achieve our vision by:

  • Investigating and gathering knowledge to prepare business analyses.
  • Collaborating with cross-functional stakeholders to identify data and metrics needed to solve business problems.
  • Developing and proposing analytical goals and observations that drive results for the company.
  • Creating, managing, and maintaining reporting dashboards in a BI tool.
  • Leading projects end-to-end from discovery to activation and post-launch.

**Essential Skills:** SQL, Proactivity, Statistical methods, Analytical skills, Communication skills, BI, Data visualization, Cloud data warehouses, dbt.