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Software and Hardware Support Professional

1 tydzień temu


Katowice, Silesia, Polska TN Poland Pełny etat

About the Job Description:

As a German language technical engineer, you will play a key role in delivering exceptional customer service and resolving complex technical issues.

Key Responsibilities:

  • Provide top-notch technical support to internal and external customers.
  • Collaborate with our Visualization Software team to develop innovative solutions using FactoryTalk OperationSuite software.
  • Develop and maintain accurate knowledgebase articles to assist customers.
  • Ensure outstanding customer satisfaction from initial contact to resolution.

Necessary Qualifications:

  • Relevant Bachelor's Degree in Electrical/Electronics or Computer Engineering, Computer Science, Information Systems.
  • Strong proficiency in German and English languages.
  • In-depth knowledge of industrial automation, software solutions, and IT systems.
  • Working expertise in VMWare, Windows Servers, Ethernet networking, HMI systems, IIS, SQL.
  • Effective communication and teamwork skills.
  • Sensitivity to customer needs and concerns.

Our Company Overview:

  • International company committed to innovation and growth.
  • Diverse and inclusive team culture.
  • Opportunities for professional growth and development.