Head of Engineering Solutions and Services
6 dni temu
KONE is looking for an experienced leader to head its customer solutions engineering operations in the Eastern Europe & Mediterranean region. The successful candidate will drive performance, develop the team, and ensure alignment with business objectives.
About the Role:- This senior leadership position requires a highly skilled individual who can develop and implement strategies to deliver best-in-class solutions and drive business growth.
- Direct and oversee the CSE scope of work across 16 countries in the EEM region.
- Drive change management to align solutions and operational methods with market and technology trends.
- Develop and implement roadmaps for CSE development, ensuring alignment with business targets and engineering excellence.
- Represent CSE in high-priority customer meetings, influencing specifications and gaining insights into customer needs.
- Manage costing, applying total costing principles to achieve Front Line target costing.
- Ensure compliance with engineering policies, local codes, and standards.
- Guarantee that all customer solutions prioritize safety.
- Represent the CSE function in KONE product standardization forums.
- Drive collaboration across Front Line, Area, and Global teams.
- Act as the accountable authority for technical solutions if required by legislation.
- Improve CSE process performance and implement actions to enhance efficiency.
- Contribute to the continuous improvement of Customer Solutions Engineering capabilities through the KONE Way framework.
- Deploy and realize value from KONE Way processes and local initiatives.
- Provide insights on local technical requirements, market trends, and interfaces to SL and KTI engineering.
- Support offering simplifications and manage product obsolescence as needed.
- Ensure the CSE team supports all KONE solutions and products with profitability and technical expertise.
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