Transition and PMO Lead
4 tygodni temu
Transition and PMO Lead
We are seeking a skilled Transition and PMO Lead to join our team at LAPP Business Services Sp. z o.o. in Wroclaw. As a key member of our organization, you will be responsible for managing, facilitating, and overseeing organizational changes and projects to ensure a smooth and effective process transition.
Your Key Responsibilities
- Develop and implement transition plans that outline the scope, goals, deliverables, resources, risks, and dependencies of the project.
- Collect business requirements and understand the business needs to iterate the project plan.
- Coordinate stakeholders to ensure buy-in and adaptation of the project deliverables and outcomes.
- Manage the overall project resources during transition phases of the project to meet objectives.
- Coordinate and facilitate the process of documenting project/transition-related policies and procedures, if required.
- Identify and document additional process improvements opportunities for possible implementation after the transition and/or project closure.
- Coordinate the training/workshops for the project involved parties.
- Identify potential risks, implement change strategies, and communicate with teams to minimize disruptions among teams and stakeholders.
- Secure all stages of the migration process are successfully completed.
- Assess and optimize processes to enhance efficiency.
Your Profile
- Higher education degree in a relevant subject matter.
- At least 6 years of proven experience in project and transition management.
- Good understanding of change management.
- Previous professional experience in business processes in the BPO/Shared Services industry.
- Extended knowledge of service transition methodology, tools proven by certification (e.g., ITIL, PMP, PgMP, PMI-ACP, AgilePM).
- Knowledge of process improvement methodology is a plus.
- Proficiency in English (min C1 level).
- Excellent presentation and written and verbal communication skills.
- Ability to work independently in a dynamic working environment.
- Active "hands-on" support and ability to work with stakeholders.
- Excellent skills to set priorities and self-manage high-volume workload.
- Ability to take the lead and proactively work on solving issues or potential risks.
- Require traveling within the EMEA region.
Why LAPP?
- Value-based family business.
- Global player with flat hierarchies.
- Flexible working hours models & home office.
- Work-life balance.
- Personnel development, onboarding & individual support.
- Annual international soccer- & volleyball tournament.
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