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Insurance Finance Expert

1 tydzień temu


Kraków, Lesser Poland Xceedance Pełny etat

Xceedance is a leader in professional insurance support, partnering with insurers, reinsurers, and brokers worldwide to drive operations and improve performance.

As a Process Expert, you will play a critical role in finance operations, working with client data and binders/slips to ensure efficient and accurate processing.

Your responsibilities:

  • Conduct quality audits to evaluate tasks performed by processing teams and identify areas for improvement.

  • Investigate audit findings and client feedback to determine underlying issues and implement corrective actions.

  • Propose automation and process optimization strategies to enhance efficiency and accuracy.

  • Organize training sessions, refresher courses, and mentor new hires to maintain high performance standards.

  • Manage process-related errors and ensure effective resolution to minimize business impact.

  • Oversee work allocation, maintain accurate records, and report key metrics in a timely manner.

  • Guarantee that all operations meet established Service Level Agreements (SLAs) related to productivity, turnaround time, and accuracy.

To succeed in this role, you will require:

  • Strong analytical and problem-solving skills, with the ability to assess data and make informed decisions.

  • Excellent written and verbal communication skills, with the ability to collaborate effectively in a team environment.

  • Ability to synthesize information, understand policies, and execute process improvements.

  • Familiarity with relevant tools such as MS Office, work trackers, and documentation platforms.

  • Meticulous attention to detail, with a focus on quality checks, error identification, and process optimization.

  • Commitment to meeting client expectations and ensuring high levels of service delivery.

  • Capability to prioritize tasks and ensure deadlines are met in a structured and organized manner.

Xceedance offers a comprehensive benefits package, including LUXMED medical cover, private life insurance, and flexible work arrangements.

We provide ongoing professional training to onboard employees and facilitate further professional development.

A dedicated growth training budget enables employees to pursue internal and external development opportunities.

Regular integration events foster a sense of community and connection among employees.

A modern office in the City Centre provides a collaborative and innovative workspace.