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IT Operations Strategist

2 tygodni temu

Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat
Company Overview

At TN Poland, we are committed to delivering exceptional IT services that drive business success. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that meet their goals.


Salary and Benefits

We offer a competitive salary and comprehensive benefits package to our employees. Our goal is to provide a supportive and inclusive work environment that fosters growth and development.


About the Role
  • Manage daily operations of IT teams delivering services in Infrastructure, Networking, Cloud Ops, and more.
  • Ensure operational excellence and address service delivery issues promptly.
  • Lead the alignment between development and operations teams to meet business needs.
  • Drive digitalization of ITSM and enhance operations using tools like ServiceNow.

Required Skills and Qualifications
  • Bachelor's degree in Computer Science or related field.
  • 5-10 years of IT experience, with 3-5 years in managing IT operations teams.
  • Proven leadership and experience in service management, particularly in ITIL and Agile environments.
  • Strong knowledge of ITSM tools like ServiceNow.