Infrastructure Monitoring Expert

4 dni temu


Katowice, Silesia, Polska Capgemini Pełny etat
Overview

At Capgemini, we empower our employees to shape their careers in a collaborative and supportive environment. We strive to create a workplace where everyone can succeed and feel valued.

We are committed to diversity and inclusion, ensuring fairness in all employment practices. Our purpose is to unleash human energy through technology for an inclusive and sustainable future.

Key Responsibilities

The successful candidate will be responsible for monitoring and callouts for PBPP auto incidents, performing daily health checks, and resolving PMP4 auto incident resolutions for Server DBA Network Storage Backup technologies in a P4x7 Data Centre Operations setup.

  • 24x7 monitoring of ticketing tool applications or monitoring tool consoles and taking actions as per defined process
  • First-level troubleshooting and resolution of Auto-generated incidents for Server Database Storage and Network technologies (PP PM P4 priority)
  • Perform Daily Health Checks and taking actions as per defined process if any anomalies found
Required Skills and Qualifications

To be successful in this role, the ideal candidate should possess excellent verbal and written French language skills, English at a communicative level, knowledge of Linux at least intermediate level, customer-focused attitude, good interpersonal and communication skills, experience in IT, very good IT knowledge, dispatching of tickets, and providing training for new joiners.



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