CM Specialist

We are seeking a highly skilled CM Specialist to join our team in Katowice, Poland. As a CM Specialist, you will play a crucial role in collections and accounts reconciliation on our North America Distributors portfolio.

• Responsible for collections and accounts reconciliation on North America Distributors portfolio
• Reconcile customer accounts to identify disputes, overpayments, process clearings and oversee offsetting of credits and debits
• Provide overall customer service to assigned accounts in matters concerning their accounts receivable balance and dispute resolution
• Communicate with product sales departments, branch plants, field sales, and service personnel to resolve customer disputes
• Exercise good judgment and decision-making skills involving payment arrangements on disputed items and/or write-offs
• Classify past due accounts for monthly reporting to management
• Make recommendations to management on accounts or items that are potentially uncollectible and update Bad debt reserve file
• Utilize BOT automation on certain process steps
• Build and maintain good working relationships with relevant teams across a wide range of areas throughout the organization

• University degree preferred (Accounting, Finance, Economics or equivalent)
• 1 year working experience in Shared Services (OTC or AR preferred)
• Very good command of English (written & spoken)
• Working knowledge of Excel
• Solving and negotiation skills
• Good communication skills
• Ability to work independently and meet deadlines

We offer a competitive salary of approximately €45,000 per year, depending on experience. In addition, we provide private medical care, sport card, group insurance, lunch card, MyBenefit account, Christmas bonus, Holiday bonus, and other allowances.

Our company culture values innovation, collaboration, and continuous learning. If you are a motivated and detail-oriented individual who is passionate about collections and accounts reconciliation, we encourage you to apply for this exciting opportunity.