Observability Solutions Architect

4 dni temu


Kraków, Lesser Poland Heineken Pełny etat

The Digital & Technology Team (D&T) at HEINEKEN Global Shared Services Center is a dynamic division dedicated to making Heineken the most connected brewery. Our goal is to digitalize and integrate processes, ensuring best-in-class technology and embedding a data-driven culture. This involves working with innovative teams and having a direct impact on building the future of Heineken.

Job Description

The Observability Lead plays a crucial role in defining and enhancing event flow across the IT landscape. This involves evaluating benefits and costs of various use cases and providing expertise to platform owners about observability. The ultimate goal is to generate actionable insights, support incident management, and promote observability capabilities within the organization.

Responsibilities
  • Defining Event Flow: Collaborate with IT Architects to establish a comprehensive event flow strategy.
  • Data Enrichment: Enhance data quality by integrating Configuration Management Database (CMDB) information for correlation and deduplication.
  • Platform Collaboration: Foster ongoing communication with Product and Platform representatives.
  • Learning Sessions: Conduct training sessions to enhance observability knowledge and skills.
  • Requirements Gathering: Manage the process of gathering and refining requirements for performance monitoring initiatives.


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