Data Analytics Specialist

2 tygodni temu


Kraków, Lesser Poland Uber Pełny etat

About the Role

Uber's Community Operations organization is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Our Data & Analytics team delivers analytical solutions that improve operational efficiency, enable scalable customer support, and drive a world-class customer experience.

Key Responsibilities:

  1. Conceptualize and build intermediate reports & dashboards to provide actionable insights.
  2. Identify trends in data sets and operational weaknesses to inform business decisions.
  3. Support business deep dives on data and insights generation to optimize operational processes.
  4. Help measure the impact of new processes to ensure effective implementation.
  5. Build statistical tools & models to aid decision-making and automate reports & dashboards.
  6. Mentor and train team members to enhance skills and knowledge.

Requirements:

  1. 1+ years of work experience in Analytics/Business Intelligence/Statistical analysis or related experience.
  2. Advanced SQL Skills - clean, functioning, and accurate queries are expected.
  3. Knowledge in Python or similar programming languages.
  4. Proficient in one or more visualization tools (e.g. Data Studio, Tableau, Power BI, etc.).
  5. Strong communication skills (excellent written and spoken English) and attention to detail; accuracy is a must.
  6. Ability to work with multiple stakeholders across multiple functions.
  7. Understanding of statistical fundamentals.
  8. Experience working with data pipelines and query optimization.
  9. Creative problem solving: exploring multiple possibilities to solve a problem.

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