Data Analytics Specialist
2 tygodni temu
About the Role
Uber's Community Operations organization is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Our Data & Analytics team delivers analytical solutions that improve operational efficiency, enable scalable customer support, and drive a world-class customer experience.
Key Responsibilities:
- Conceptualize and build intermediate reports & dashboards to provide actionable insights.
- Identify trends in data sets and operational weaknesses to inform business decisions.
- Support business deep dives on data and insights generation to optimize operational processes.
- Help measure the impact of new processes to ensure effective implementation.
- Build statistical tools & models to aid decision-making and automate reports & dashboards.
- Mentor and train team members to enhance skills and knowledge.
Requirements:
- 1+ years of work experience in Analytics/Business Intelligence/Statistical analysis or related experience.
- Advanced SQL Skills - clean, functioning, and accurate queries are expected.
- Knowledge in Python or similar programming languages.
- Proficient in one or more visualization tools (e.g. Data Studio, Tableau, Power BI, etc.).
- Strong communication skills (excellent written and spoken English) and attention to detail; accuracy is a must.
- Ability to work with multiple stakeholders across multiple functions.
- Understanding of statistical fundamentals.
- Experience working with data pipelines and query optimization.
- Creative problem solving: exploring multiple possibilities to solve a problem.
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