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Design Operations Manager

1 tydzień temu

Warszawa, Mazovia, Polska TN Poland Pełny etat
Job Description:

We are seeking an exceptional Design Operations Manager to join our dynamic team at TN Poland. This role offers a unique opportunity to drive process improvements, foster collaboration, and support the growth of our design department.

In this position, you will be responsible for overseeing billing and invoicing processes, managing project costs, and developing strong relationships with clients. You will also play a key role in mediating conflicts, advocating for team needs, and mentoring team members to enhance their professional growth.

To succeed in this role, you must possess excellent communication and interpersonal skills, strong organizational abilities, and a proactive mindset. Proficiency in Agile methodologies and project management tools is also essential.

  • Key Responsibilities:
  • Manage billing and invoicing processes for clients, ensuring timely and accurate invoicing and addressing any client concerns related to billing or payments.
  • Composes project cost estimates, work plans, and delivers them to clients.
  • Celebrates project success stories by monitoring client satisfaction and addressing any concerns.