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German Speaking Advisor for Payments Support

1 tydzień temu


Kraków, Lesser Poland Teleperformance Poland Pełny etat
Job Description

We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for helping customers over the phone with their questions about payments and cards.

  • Solve problems and ensure customer satisfaction.
  • Work with teams and partners to ensure smooth processes.
Requirements

To succeed in this role, you will need:

  • B2/C1 level in German and English language skills.
  • Be positive, a team player, and open to learning new things.
  • Be ready to work different shifts, including evenings, nights, and weekends.
Benefits

We offer a range of benefits, including:

  • Employment contract with a salary of 8400-11500 PLN gross/month (based on your experience).
  • Friend referral program with additional bonuses.
  • Hybrid working from Krakow 3 days per week (we guarantee the equipment to work from home).
  • If you live far from Krakow - we will provide you with accommodation for the training period.
  • And after the training, you will continue working remotely from your home.
  • Private health insurance.
  • Sports card subsidy.
  • Life insurance.