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IT Support Professional with International Experience

1 miesiąc temu

Sękocin Nowy, Mazovia, Polska Franke Polska Sp. Z O.o. Pełny etat

Job Title: IT Support Specialist

About the Job:

We are seeking a highly skilled IT Support Specialist to join our international team at Franke Polska Sp. Z O.o. in Sękocin Nowy.

Key Responsibilities:

  • Technical Support: Provide 1st and 2nd level technical support for Standard Applications (M365, Adobe, VPN Software) within your region.
  • Hardware Management: Manage client hardware and peripherals, including installation, maintenance, and provisioning.
  • Network Services: Provide network support and monitoring services for LAN and WAN.
  • Mobile Device Support: Support mobile devices and contracts.

Requirements:

  • Résumé-relevant educational qualifications.
  • Additional training in Microsoft (MCP level) and Cisco/Meraki.
  • A minimum of 3 years of experience in the IT Service Desk area, specifically in ICT service operations.
  • Basic knowledge of ITIL.
  • Broad technical skills in hardware, OS, and software (Microsoft).
  • Basics in server OS, network, storage (SAN, NAS), and application architecture.
  • Proficiency in Polish and English.

What We Offer:

  • A competitive salary estimated at PLN 50,000 - 60,000 per annum, depending on qualifications and experience.
  • The opportunity for professional development.
  • Work in an international environment.
  • Flexible working hours (7 AM - 5:15 PM).
  • Home office options (mandatory 3 days per week onsite).
  • Remote working from anywhere.

Benefits: