Technical Support Specialist for Financial Services

14 godzin temu


Gdynia, Polska Jit Team Pełny etat
About the Role

As a Technical Support Specialist for Financial Services, you will play a vital role in ensuring the smooth operation of our client's systems. We are seeking a highly skilled and experienced professional to join our team.

Responsibilities
  • Incident Management: Respond to business requests via monitoring systems daily and perform sanity checks on applications.
  • Service Management: Manage IT Service Management tasks, including request management, operations management, application monitoring, incident management, and problem management.
  • Monitoring and Deployment: Monitor EOD job flows and deploy new applications during weekends and after business hours.
Requirements
  • Experience: Minimum 8 years of experience in support activities.
  • Certifications: ITIL certification (V3 or V4).
  • Skills: Strong expertise in Configuration Management, proficiency in XML, SQL, PL/SQL, MQ Series, CFT, and Control-M, and experience with monitoring solutions.
About Us

Jit Team is a Polish company that prioritizes people. With over 500 experienced experts, we create highly specialized teams for clients from all over the world. We offer developmental projects, a wide range of benefits, and a proprietary professional development program.



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