Content Reviewer
24 godzin temu
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
We are inviting applications for the role of Content Reviewer - Process Associate - Italian - On Site Krakow. In this job, you will be responsible for ensuring the digital streets are safe for our communities across the world.
Responsibilities:- Understand and remain up to date with content policies and guidelines shared by the customer.
- Analyze online videos, social media, web page, and advertising content for compliance.
- Examine the content which could be in text, image, audio, video, or another format daily.
- Identify content that is not in compliance with requirements and flag for action.
- Give feedback for policies/tools/processes improvements.
- Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to.
- Train other team members regarding the daily tasks whenever urgent and requested by the manager.
- Perform tasks requested by the manager to ensure KPI's and all performance metrics are met.
- Uphold positive working environment in all internal/external interactions.
- Willingness to learn and work on a dynamic project.
Important: Operations teams will function based on the schedule committed with the client (differences may appear at the start and end hour, break length, bank holidays, occasional work-related travelling). This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Qualifications:- Proficient level of Italian min B2.
- Very good level of English min B2.
- Previous experience in content moderation would be an asset.
- High School Degree.
What can we offer?
- Attractive salary.
- Stable job offers - employment contract.
- Work in a multicultural and diverse environment with employees from over 30 countries.
- Free access to our award-winning learning platform.
- Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy.
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