Enterprise Operations Expert
1 tydzień temu
Company Overview:
TN Poland is a dynamic and innovative company that offers a wide range of solutions to its clients.
We are seeking a highly skilled Enterprise Operations Expert to join our team. This individual will be responsible for running global workplace operations, specifically InTune, Client (SSCM), Mobile Device Management (InTune) and Azure Active Directory operations utilizing Microsoft 365 technologies.
Main Responsibilities:
- RUN GLOBAL WORKPLACE OPERATIONS - Specifically InTune, Client (SSCM), Mobile Device Management (InTune) and Azure Active Directory operations utilizing Microsoft 365 technologies.
- Transition/assume responsibility for new solutions from project team into operations.
- Build knowledge and know-how to support new features and functions deployed by project teams.
- Responsible for sustainable operations within the Workplace Solution Area as well as its integration with other Solution Areas along the whole solution lifecycle.
- Troubleshoot and identify issues raised by the Global Service Desk/Level 1 Support.
- Support requirements gathering and design for operational change requests.
- Drive the reduction of end-user incidents through root cause analysis and end-to-end quality assurance.
- Assess and plan change requests for technical feasibility, effort, and risk including cost estimates.
- Act as technical lead in implementation projects and continuous improvement initiatives.
Requirements:
- At least 3 years of experience and expert knowledge in solution design within a global Enterprise environment (>10,000 users).
- Fluency in English (min. C1).
- Experience in Microsoft products such as O365, Azure, Intune, SCCM, etc.
- Experience in packaging applications and troubleshooting installations.
- Good PowerShell scripting skills.
- Excellent analytical skills and structured approach to problem solving.
- Advanced communication and collaboration skills.
- Availability for international travel (depending on business needs).
What We Offer:
- Contract of employment (we want you to join us for the long run).
- Annual bonus.
- Festive benefits paid in April and December.
- Hybrid work model (3 days a week from home).
- Medical care with basic dental package.
- Possibility to extend medical care to family members and/or Damian Medical Center.
- Life insurance with possible extension for your family members.
- Medicover Sport card.
- Language courses.
- Paid employee referral program.
- Space for your initiatives, charity & CSR actions, and improvement ideas.
- Supporting your development through vast training offer.
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park.
- Diverse and inclusive workplace.
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