Sales and Service Associate

2 tygodni temu


Warszawa, Mazovia, Polska Link Worldwide Pełny etat

Responsibilities and Qualifications

We are seeking a highly skilled Sales and Service Associate to join our team. As a key member of our sales department, you will be responsible for creating long-term, trusting relationships with our key customers, delivering exceptional service across various projects.

Key Responsibilities:

  1. Foster strong relationships with clients through proactive communication, problem-solving, and issue resolution.
  2. Provide professional presentations to clients, highlighting the benefits of our services.
  3. Collaborate with the Operations team to initiate product development and source new concepts based on client briefs.
  4. Maintain and update local supplier databases, managing relationships to ensure seamless project execution.
  5. Liaise with suppliers, utilizing negotiation skills to secure the best possible outcomes.
  6. Process orders and invoices efficiently, ensuring timely delivery of projects.
  7. Track and report orders against set contractual obligations, guaranteeing customer satisfaction.
  8. Produce accurate quotations and quality samples/artwork for proposals, showcasing our capabilities.
  9. Communicate order status to all departments, ensuring timely delivery of projects.
  10. Participate in industry trade shows to develop business relationships, improve product knowledge, and identify opportunities to increase sales.
  11. Develop and maintain accurate, legible customer files, ensuring easy access to critical information.
  12. Submit regular reports, including customer meeting notes, forecasts, and monthly sales reports, to the Sales Manager in a timely manner.


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