Sales and Service Associate
2 tygodni temu
Responsibilities and Qualifications
We are seeking a highly skilled Sales and Service Associate to join our team. As a key member of our sales department, you will be responsible for creating long-term, trusting relationships with our key customers, delivering exceptional service across various projects.
Key Responsibilities:
- Foster strong relationships with clients through proactive communication, problem-solving, and issue resolution.
- Provide professional presentations to clients, highlighting the benefits of our services.
- Collaborate with the Operations team to initiate product development and source new concepts based on client briefs.
- Maintain and update local supplier databases, managing relationships to ensure seamless project execution.
- Liaise with suppliers, utilizing negotiation skills to secure the best possible outcomes.
- Process orders and invoices efficiently, ensuring timely delivery of projects.
- Track and report orders against set contractual obligations, guaranteeing customer satisfaction.
- Produce accurate quotations and quality samples/artwork for proposals, showcasing our capabilities.
- Communicate order status to all departments, ensuring timely delivery of projects.
- Participate in industry trade shows to develop business relationships, improve product knowledge, and identify opportunities to increase sales.
- Develop and maintain accurate, legible customer files, ensuring easy access to critical information.
- Submit regular reports, including customer meeting notes, forecasts, and monthly sales reports, to the Sales Manager in a timely manner.
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