Infrastructure Management Expert

3 dni temu


Warszawa, Mazovia, Polska KUBO Pełny etat

KUBO is committed to delivering high-quality IT services and fostering a culture of innovation. We're seeking a Technical Service Operations Specialist to join our dynamic team and contribute to our mission.

About Project

We're looking for an experienced professional to support our mission of optimizing IT processes and driving innovation in application and infrastructure management. As a Technical Service Operations Specialist, you'll work closely with our teams to ensure compliance with IT security policies and maintain technical documentation.

Main Responsibilities
  • Analyze and optimize IT processes related to application and infrastructure management.
  • Ensure compliance with IT security policies and company standards.
  • Create and maintain technical documentation for services and environments within the Application Support team.
Requirements-Expected
  • Minimum 3 years of experience in managing ITIL Service Operation processes (event management, incident management, problem management, request fulfillment).
  • Minimum 3 years of experience in managing ITIL Service Transition processes (change management).
  • Strong analytical skills and problem-solving abilities.
  • Experience working in an international, multicultural environment.
  • Familiarity with CI/CD tools (e.g., Bamboo, Jenkins).
Benefits
  • Work model: Hybrid (1 day in the office per week)
  • Location: Warsaw, Łódź, Gdańsk, or Gdynia
  • Rate: 100–130 PLN/h (B2B)
  • Benefits: Private medical care, Life insurance


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