Executive Assistant

At Software International, we are seeking a detail-oriented and proactive Administrative Coordinator to support our Merchant Accounts team.

The ideal candidate will play a key role in providing confidential and executive-level administrative assistance to the Senior Executive and Clients/Merchants.

Key Responsibilities:

• Merchant Account Management: Prepare, coordinate, acquire, and manage online merchant accounts, ensuring compliance with KYC and other regulatory requirements.
• Documentation and Recordkeeping: Maintain organized and up-to-date records of merchant account information, documentation, and correspondence.
• Communication and Coordination: Serve as a primary point of contact for merchant inquiries, providing exceptional customer service and support.
• Administrative Support: Provide general administrative support to the Merchant Accounts team, performing additional tasks and special projects as assigned by management.

Qualifications:

• 3+ years of previous administrative experience
• Strong attention to detail, aptitude with numbers, decision-making, and problem-solving skills
• Excellent communication skills, both verbal and written, with a strong customer service orientation
• Ability to multitask, prioritize tasks effectively, and work efficiently in a fast-paced environment
• Strong administrative skillset, including proficiency in Microsoft 360 (Word & Excel) and Jira
• Fluent English verbal and written communication skills