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IT Support Specialist

2 tygodni temu


Katowice, Silesia, Polska Excis Compliance Pełny etat
Job Description

We are seeking a highly skilled IT Support Specialist to join our team at Excis Compliance. The ideal candidate will have a strong background in troubleshooting PC-related problems, providing onsite and desk-side support services, and ensuring that tickets are updated on a daily basis.

The successful candidate will be responsible for building, configuring, and troubleshooting installed images on customer PCs and laptops, as well as supporting meeting room environments and video conferencing systems. Additionally, they will be required to support mobile devices, such as iPads, iPhones, and Android devices, and ensure that end-user data is backed up and restored when necessary.

To be successful in this role, you will need to have good working knowledge of Windows 7/10 and related Office applications, as well as experience using a Call Logging system. Support experience with MACs would be beneficial, as would familiarity with Microsoft PATCH MANAGEMENT.

We are looking for an individual who can work to specified standards, taking the initiative when necessary, and prioritizing work appropriately. You will be organized, able to work alone and unsupervised, and demonstrate independent and pro-active thinking.