SCCM Administrator

Job Title: SCCM Administrator

About the Role:

We are seeking an experienced SCCM Administrator to join our team at Adient. As an SCCM Administrator, you will be responsible for the day-to-day management and maintenance of our enterprise-wide Microsoft Endpoint Configuration Manager (MECM) / SCCM system.

Key Responsibilities:

• Own, troubleshoot and resolve customer technical issues, using collaboration, troubleshooting best practices within and across teams.
• Responsible for day-to-day management and maintenance of an enterprise-wide Microsoft Endpoint Configuration Manager (MECM) / SCCM system.
• Build and maintain deployments and collections using MECM / SCCM.
• Packages and maintains applications for distribution to desktops and servers as required and supports associated application catalogues.
• Collection and query creation and management
• Manage and deploy Microsoft and 3rd party application patches as well as driver updates to client machines and servers throughout the enterprise.
• Creates and manages operating system images for different makes / models of hardware using Microsoft Endpoint Configuration Manager (MECM) / SCCM, for both deployment and upgrades.
• Plan and coordinate deployments to all endpoints enterprise-wide.
• Perform upgrades to the SCCM / MECM infrastructure.
• 2nd and 3rd Level Support for Applications and SCCM Infrastructure
• Troubleshoot image deployment issues and failures.
• Troubleshoot patch deployment, compliance, and application deployment issues.
• Custom report creation.
• Liaise effectively with 3rd party suppliers and support providers to ensure issues and solutions are provided within expected service levels.
• Provide training and act as a point of escalation for the Service Desk and supporting team members.
• Recommend areas where existing policies and procedures require change or where new ones need to be developed.
• Create supporting documentation for various audiences.
• Act as the primary remote technical contact, providing customer visibility, advanced technical support and problem resolution for corporate customers, including issues raised to the highest levels of support.
• Provide assistance, knowledge sharing, technical coaching and mentoring within team.
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific.
• This position is designed to work as directed by the manager of EUDM. EUDM InfraOps Engineer is expected to maintain or exceed service metrics set by the EUDM leadership.

Requirements:

• Several years of experience in design, installation, and maintenance of Microsoft Systems Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM) in an enterprise environment
• Proven experience within a distributed environment of at least 1000 workstations and/or servers
• Expertise in SCCM (capturing images (.WIM), creating packages, advertisements, task sequences, operating system deployment (OSD) and queries).
• Ability to troubleshoot application installations and related end user issues.
• Excellent process-oriented skills with regards to configuration management and troubleshooting within a complex enterprise environment
• Experience managing small projects and leading initiatives with minimal direction throughout the project lifecycle.
• A passion for providing world class customer service.
• Awareness of corporate environments and their business requirements
• Works well in a team environment, also comfortable being an individual contributor.
• Fluency - Spoken and written English (including technical writing)
• Strong collaboration and communication skills with cross-team problem solving abilities.
• Good understanding of ITIL/IT Service Management

What We Offer:

• Base monthly salary starting from EUR 2500 gross. Our salary is fair and competitive and can be higher than the starting minimum in the advert
• 13th salary
• Language and proficiency courses
• Meal vouchers (fully paid by employer)
• Flexible working hours, possibility to work remotely including days from abroad
• Extra holiday entitlement
• Inclusive allowance scheme including Health support allowance, Jubilee allowance, Housing allowance
• Referral bonus
• Employee Assistance Program "Felix"
• Volunteer days
• Active life with colleagues, full of various sports activities
• Various CSR Activities
• Modern relax areas, play room
• Coffee and tea at the workplace

How to Apply:

We are looking forward to receiving your application including your salary expectations and your earliest availability date. If you have additional questions, please do not hesitate to contact Maroš Vörös on +421257271125.

Primary Location:

Bratislava Business Centre