Remote Team Operations Supervisor
6 dni temu
As an Operations Manager at TN Poland, you will be responsible for leading our Global Business Services (GBS), Business Process Outsourcing (BPO), and Project Management Office (PMO) teams.
Your key responsibilities will include:
Team Supervision: Oversee the activities and performance of team members, focusing on GBS, BPO, and PMO teams.
Daily Meetings: Lead daily/weekly/monthly meetings to engage with team members, assess their workload, and ensure effective time utilization.
Performance Assessment: Analyze team output and individual performance metrics to identify trends, areas for improvement, and training needs.
Leadership Support: Work closely with senior management to align team activities with company goals and objectives.
Process Enhancement: Identify opportunities to improve processes within GBS, BPO, and PMO operations to enhance efficiency and service delivery.
Requirements: Proven experience in operations management, strong understanding of BPO processes and project management principles, excellent interpersonal and communication skills, and proficiency in technology and project management tools.
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