French Language Support Specialist
7 dni temu
We are seeking a highly motivated French Language Support Specialist to join our growing team at Capita. As a key member of our client support group, you will play a critical role in ensuring that our clients receive exceptional service and support.
In this role, you will be responsible for providing high-quality support to clients via phone, email, and web chat. You will also have the opportunity to contribute to the development of new processes and procedures to improve the overall customer experience.
If you are a fluent speaker of French and possess excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide high-quality support to clients via phone, email, and web chat
- Contribute to the development of new processes and procedures
- Collaborate with internal teams to achieve business objectives
- Analyze and resolve customer complaints and concerns
Requirements:
- C1 English language skills + C1 French language skills
- Fluent speaking and writing skills in French
- Excellent problem-solving and analytical skills
- Ability to work in a fast-paced environment with multiple priorities
- Demonstrated ability to work independently and as part of a team
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