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Human Resources Information System Architect

2 tygodni temu


Warszawa, Mazovia, Polska UL Solutions Pełny etat

Transformative Opportunity

Achieve your full potential as a ServiceNow HR Service Delivery HRSD Architect with UL Solutions.

 

Role Overview

As a ServiceNow HR Service Delivery (HRSD) Architect, you will be responsible for the design and ongoing administration of the HRSD module and related HR components in the ServiceNow platform. This role involves collaborating with the HR team and HRIS to conceptualize and implement technical enhancements that increase efficiency and automation in HR processes. The ideal candidate will support the continuous improvement of existing functionality, as well as the development of new features, functions, and enhancements to enhance HR's service delivery and the employee experience at UL Solutions.

 

Key Responsibilities

This position offers a remote work model, with the office located in Warsaw. Your responsibilities will include:

  • Performing daily system administration activities for ServiceNow HRSD, including developing and maintaining service catalog items, administering workflows, troubleshooting, resolving issues, and testing.

  • Maintaining configuration of out-of-the-box functionality, including forms, record producers, groups, workflows, tasks, reports, and notifications for HRSD, based on business requirements.

  • Collaborating with the ServiceNow platform team and working with enterprise IT to maintain and advance the overall ServiceNow platform, ensuring platform stability, security, and compliance with all applicable requirements.

  • Participating in the development of ServiceNow HRSD application enhancements, contributing to ideation, requirements gathering, analysis, and overseeing development, testing, and deployment.

  • Evaluating, prototyping, and configuring desired enhancements; developing test scripts and executing UAT; monitoring and reporting on overall system performance and operational achievements.

  • Engaging in regular and ad-hoc meetings with HRSD service owners to discuss and review defects, incidents, and potential enhancements. Collaborating with the HRIS analyst to provide insights and recommendations for improvements, ensuring that service issues are promptly addressed, and solutions are effectively implemented.

  • Developing and documenting platform-related process methodologies for the HRSD application, which may include system and process guides, and resources to drive consistency and quality of the HRSD module.

  • Providing subject matter expert technical-level guidance to areas within the organization on ServiceNow HRSD best practices and technical state.

  • Being responsible for all HRSD platform activities related to cloning, patching, and upgrades.

 

Qualifications

The ideal candidate will have:

  • A University Degree in Computer Science or a related discipline.

  • Minimum 4+ years of administrative experience in the ServiceNow Platform CSA certification is required, HRSD Implementor or HRSD Service Delivery Professional.

  • Suite preferred.

  • System administration and development experience with the ServiceNow HRSD module, including Java script, Flow designer.

  • Documented experience working with various SN solutions and modules in a global enterprise environment.

  • 'Hands-on' SDLC knowledge of system technical development/build and deployment and change management activities (training, communications, system rollout) as well as system development lifecycle.

  • Experience delivering mid-size to large implementation projects.

 

About Us

At UL Solutions, we transform safety, security, and sustainability challenges into opportunities for our customers in more than 110 countries. Our company has a rich history, dating back 125 years, and has established itself as a leader in applied safety science. We deliver testing, inspection, and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.