Enterprise Architecture Specialist

4 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

We are seeking a seasoned professional with experience in technical, IT, or operations within a large-scale (preferably multinational) technology services environment.

About the Role

This Senior Solutions Architect CX role is a critical part of our CX DreamTeam at NTT DATA Poland. As a key member of this team, you will collaborate with experts from various disciplines (Sales, Solutions, Services) to execute CX strategy.

You will consult with clients and collaborate with CX DreamTeam, transformative designs, and the architectural vision for complex solutions addressing client needs (primarily within the Genesys Cloud CX ecosystem).

Key Responsibilities
  • Develops solution architectures: Contributes to designing solutions in specific business, infrastructure, or functional areas.
  • Evaluates architectures: Identifies and compares alternative approaches, considering cost, performance, and scalability trade-offs.
  • Creates solution specifications: Produces detailed specifications for cloud-based or on-premises components, tiers, and interfaces, using selected services and products.
  • Supports project execution: Prepares technical plans and applies design principles that comply with enterprise and solution architecture standards, supporting change programs or projects.
  • Manages client requirements: Takes responsibility for understanding client needs, gathering data, delivering analysis, and resolving problems.
  • Tracks technology trends: Monitors the external environment to stay informed about emerging technologies.
  • Communicates knowledge: Creates reports and technology roadmaps, sharing knowledge and insights with others.


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