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Business Process Excellence Manager

2 tygodni temu

Warszawa, Mazovia, Polska Reckitt Benckiser LLC Pełny etat

About Us

We are Reckitt Benckiser LLC, a leading manufacturer of household, health, and personal care products.

We are committed to protecting, healing, and nurturing people and the planet through our portfolio of trusted brands and innovative products.

This role is an exciting opportunity for a business process owner to join our team and contribute to the success of our organization.

About the Role

This strategic and challenging role involves designing and deploying optimized quality business processes and technologically driven solutions in SAP systems.

The successful candidate will work closely with various business units, both locally and globally, to ensure compliance with globally defined processes.

Your Responsibilities

  • Process Ownership: Take ownership of quality business processes from start to finish.
  • Collaboration: Work closely with various business units to ensure compliance with globally defined processes.
  • Process Improvement: Identify and implement opportunities for process improvement.
  • Communication: Effectively communicate process changes to stakeholders.
  • Documentation: Maintain accurate and up-to-date process documentation.
  • Training: Provide training to stakeholders on new processes.
  • Problem-Solving: Analyze and resolve process-related issues.
  • Project Management: Manage projects related to process improvements.
  • Stakeholder Engagement: Engage with stakeholders to understand their needs and expectations.
  • Change Management: Lead change management initiatives to ensure smooth process transitions.

The Experience We're Looking For

Detailed knowledge of end-to-end quality assurance and quality control processes.

Demonstrable knowledge, experience, and understanding of quality, with specific strength in manufacturing quality and knowledge of commercial quality processes.

Knowledge in other process areas where there are touchpoints with planning like procurement, production, warehousing, production, maintenance, etc., an advantage.

Good understanding and experience with quality management methodologies and tools.

Hands-on experience in quality laboratory practice, quality control, inspection, results recording, usage disposition, stock statuses, batch management, stability, release process, certificates, defect management, quality assurance, supplier evaluation, etc.

Experience of working with SAP QM, an advantage.

Having high-level understanding in other touchpoint areas (production, warehouse, maintenance, planning), an advantage.

Degree qualified or equivalent.

Experience of working in a quality function in a complex, matrix organization with a global scope (ideally, 10+ years manufacturing quality experience).

Previous experience in a business process owner role, an advantage.