Software Support Engineer
23 godzin temu
We are seeking a skilled DevOps Engineer to join our EMEA Software, Solutions and Services function. As a key member of our team, you will provide technical support and service delivery to our utility customers in Europe and worldwide.
Key Responsibilities- Develop, build, test, and integrate Landis+Gyr software solutions into industrial customers' critical infrastructure, both on-premise and cloud-based.
- Collaborate with internal stakeholders, including product management, R&D, and project delivery teams, to provide high-quality customer service.
- Resolve known and unknown problems, focusing on root-cause analysis and escalating to senior team members as necessary.
- Provide information to R&D to initiate problem resolution and propose workarounds, technical notes, and knowledge articles.
- Use remote access systems for investigation and troubleshooting with customer consent.
- You possess a technical degree or equivalent and at least 4 years of experience in software engineering or technical services and support.
- You have experience working with technologies such as Gitlab, Kubernetes, Docker, Python, Shell Scripting, .NET, or SQL (Oracle/PostgreSQL).
- You are analytical, service-oriented, and have problem-solving skills, with the ability to learn and adapt new things easily.
- You have knowledge of spoken and written English, with native/proficient Polish, Czech, or Slovak language skills an added value.
- You are passionate about sustainability and eager to contribute to our mission to help the world manage energy better.
We stand for a workplace that nurtures growth, fosters connection, and embraces authenticity. We believe in fostering a community that values diversity and authenticity. Join us and #EnergizeYourCareer.
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