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German Language Support Expert

1 tydzień temu


Warszawa, Mazovia, Polska Gdziepracujemy Pełny etat

As a Customer Service Advisor with German at Gdziepracujemy, you will play a vital role in delivering exceptional customer experiences across various communication channels. Your primary responsibilities will include:

  • Providing timely and effective solutions to customer inquiries and concerns.
  • Delivering technical support, including internet speed tests, troubleshooting, and router installations.
  • Assisting with contract and billing inquiries, ensuring thorough and efficient resolution.
  • Promoting and selling additional products, such as mobile contracts, after resolving service issues.

To excel in this role, you will need:

  • Fluency in German (min. C1 level)
  • Excellent communication skills
  • Administrative and technical knowledge
  • Service-oriented thinking with focus on customer experience

We offer a dynamic work environment, a competitive salary package, and opportunities for growth and development. If you are passionate about delivering exceptional customer experiences and possess the required skills and qualifications, we encourage you to apply.