CM Specialist

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. Our team is energized by problem solvers who take pride in how the work we do changes the world for the better.

We are looking for a CM Specialist to join our team in Katowice. As a key member of our team, you will be responsible for collections and accounts reconciliation on North America Distributors portfolio.

Responsibilities:

• Reconcile customer accounts to identify disputes, overpayments, process clearings and oversee offsetting of credits and debits.
• Provide overall customer service to assigned accounts in matters concerning their accounts receivable balance and dispute resolution.
• Communicate with product sales departments, branch plants, field sales, and service personnel to resolve customer disputes.
• Exercise good judgment and decision-making skills involving payment arrangements on disputed items and/or write-offs.
• Classify past due accounts for monthly reporting to management.
• Make recommendations to management on accounts or items that are potentially uncollectible and update Bad debt reserve file.
• Utilize BOT automation on certain process steps.
• Build and maintain good working relationships with relevant teams across a wide range of areas throughout the organization.
• Maintain accurate information within the system, in compliance with company policies.
• Support financial audit.
• Foster a culture of collaboration and teamwork to achieve work group's goals and strategies while balancing multiple demands and priorities.

Required qualifications:

• University degree preferred (Accounting, Finance, Economics or equivalent).
• 1 year working experience in Shared Services (OTC or AR preferred).
• Very good command of English (written & spoken).
• Working knowledge of Excel.
• Solving and negotiation skills.
• Good communication skills.
• Ability to work independently and meet deadlines.
• Working knowledge of SAP would be an advantage.

Work type: hybrid work

Benefits:

Private Medical care (Medicover), Sport Card (Medicover), Group Insurance (Nationale-Nederlanden), Lunch Card (PLN 230/month), MyBenefit account (PLN 60/month), Christmas bonus, Holiday bonus, other allowances.

We look forward to receiving your application (documents submitted in English are appreciated).