IT Systems Engineer III
5 godzin temu
Box is the world's leading Content Cloud, trusted by over 115,000 organizations worldwide, including nearly 70% of the Fortune 500. Our mission is to bring intelligence to the world of content management, empowering our customers to transform workflows across their organizations.
As a key player in the content management and collaboration space, Box is committed to delivering innovative solutions that meet the evolving needs of our customers. Our team values passion, growth, and collaboration, and we're seeking a talented IT Systems Engineer III to join our team.
As a Box IT Systems Engineer III, you will play a critical role in maintaining, operating, and optimizing our corporate IT infrastructure stack. You will design, develop, and implement IT infrastructure systems and automation to address business stakeholder requirements and security needs.
Key Responsibilities:
- Collaborate with the IT Operations team and Corporate Security team to maintain and optimize our corporate IT infrastructure stack.
- Design, develop, and implement IT infrastructure systems and automation to address business stakeholder requirements and security needs.
- Lead security patching efforts to ensure critical parts of our systems and services are free of vulnerabilities and maintenance is performed with minimal disruption to end users.
- Participate in code reviews, ensuring best practices, accuracy, optimization, and adherence to coding standards.
- Provide technical guidance and mentorship to junior IT Operations team members, sharing expertise and driving excellence across IT Infrastructure and Automation.
- Stay up-to-date with IT industry trends, best practices, and emerging technologies to drive continuous improvement of our solutions.
Requirements
- BA/BS degree in Information Systems, Computer Science, or equivalent degree/experience in a related field.
- 3+ years of experience in IT Operations, Technical Operations, or Engineering, preferably at a fast-paced high-growth company.
- Experience with one or more programming languages relevant to scripting, automation, and interacting with APIs (Python, Bash, PowerShell, PHP).
- Advanced technical proficiency and/or experience across some of the following systems/services: IaaS (Amazon Web Services, Google Cloud Platform), Orchestration/Configuration Management (Puppet, Terraform, Ansible, Terragrunt, Artifactory), Monitoring & Logging (Datadog, PagerDuty, Splunk, ThousandEyes).
- Proficient in IT security, able to stay focused during incidents, and skilled in organization, planning, and documentation.
- Strong written and verbal communication skills, including contact with remote teams.
- Proven success in independently managing projects, solving complex problems, and understanding technical requirements across all levels.
- High energy, excellent teamwork, and commitment to exceeding expectations.
Preferred Skills
- Experience with version control systems (Git), Continuous integration/Continuous deployment (Jenkins, GitHub Actions, JFrog Pipelines).
- Advanced technical proficiency and/or experience across some of the following systems/services: Core Infrastructure (VMware vSphere, Microsoft Domain Services, Okta, DHCP, DNS, RADIUS), Web Platforms (Apache, Tomcat, NGINX, IIS), DBMS (MySQL, PostgreSQL, Microsoft SQL Server), Security (Secure DNS, IDS/IPS, EDR, Firewalls).
- Technical certifications preferred across IT Operations domain (e.g. ITIL, CompTIA A+, Network+, Security+, CCNA, RHCSA, MCSA, AWS, GCC, etc.).
- Strong networking foundation with an understanding of TCP/IP and the OSI model.
About Our Culture
Box lives its values, with community and in-person collaboration being a core part of our culture. We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' growth and well-being.
Equal Opportunity Employer
Box is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
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