IT System Administrator Lead

2 dni temu


Gdańsk, Pomerania, Polska Wipro IT Services Pełny etat
Job Description

We are seeking an experienced Senior System Administrator to join our team at Wipro IT Services Poland Sp. z o. o.

About the Role

The successful candidate will be responsible for managing and maintaining computer systems and networks, providing technical support to staff and clients, and troubleshooting system and network problems.

Key Responsibilities
  • Install and configure computer hardware, operating systems, and applications.
  • Provide LAN and WAN support, desktop configurations, MS Office, Outlook configurations, and asset management.
  • Monitor and maintain computer systems and networks, including remote desktop support and application troubleshooting.
  • Provide technical assistance to staff or clients, both in-person and over the phone, to set up systems or resolve issues.
  • Troubleshoot system and network problems, diagnosing and resolving hardware or software faults.
  • Support the roll-out of new applications and projects, including setting up new user accounts and managing password and access issues.
  • Maintain comprehensive documentation related to the IT Department, such as vendor purchase orders, invoices, and asset management records.
  • Prioritize and manage multiple open cases simultaneously, ensuring timely resolution.
  • Establish and maintain positive working relationships with customers, users, and other professionals, including software developers.
  • Manage the inventory of equipment, consumables, and other supplies, maintaining an accurate IT assets list.
Requirements
  • Remote and onsite endpoint support – iOS & Windows.
  • Application troubleshooting & basic networking support.
  • Basic server management skills.
  • Asset hardware management skills.
  • Coordinating Go-Live's and UAT's.
  • Polish - very good level.
  • English - very good level.
  • Available to work full time from the Gdańsk office.


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