Cloud Application Specialist
4 dni temu
**Unleash Your Potential as a Cloud Application Specialist**
We are looking for a talented individual to fill the role of Cloud Application Specialist. As a crucial part of our team, you will be responsible for the maintenance, design, configuration, and optimization of our Salesforce cloud applications.
You will work closely with end-users, business stakeholders, and technical teams to ensure that our cloud applications meet business requirements, resolve technical issues, and drive user adoption through training and documentation.
- Configure, maintain, and troubleshoot cloud applications
- Provide Level 2-3 production support, ensuring timely resolution of technical issues and regular status updates
- Collaborate with internal and external development teams to deliver application improvements and enhancements
- Conduct impact assessments for requested changes, prioritize tasks, and provide recommendations
- Oversee testing and ensure readiness for deployment of new developments into production
- Develop an understanding of business workflows to identify and implement technology improvements
- Create and maintain system documentation and end-user training materials
- Support end-user adoption of new functionalities through training sessions and direct assistance
- Monitor project and issue statuses, providing regular updates to leadership
- Ensure alignment with quality management policies and procedures
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