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Service Delivery Expert with German Language Skills
3 tygodni temu
About the Role:
We are seeking a highly skilled Service Delivery Expert with strong German language skills to join our team in Łódź. As a Service Delivery Specialist, you will be responsible for managing service contracts and warranties within the DACH market.
Key Responsibilities:
- Creating, renewing & terminating service contracts and extended warranties
- Modifying existing contracts and extended warranties for appropriate services execution of pricing and billing information
- Verifying customers' entitlements on ad-hoc requests & issuing invoices and credit/debit notes
- Connecting the correct installed products
- Receiving, monitoring, and ensuring timely closure of all kinds of service requests
- Developing and maintaining high standards of telephone conversations and written communications with customers and service providers
- Focusing on quality and functionality of Philips equipment to meet customer needs
About Us:
Our company is a health technology leader that prioritizes human well-being. We work together as a global community to deliver innovative solutions that make a difference in people's lives.
What We Offer:
- An opportunity to develop your skills in a fast-paced environment
- A chance to work with a talented team dedicated to excellence
- Professional growth opportunities in a dynamic organization
- A positive and inclusive work culture
- A comprehensive benefits package
