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Network Operations Engineer

2 tygodni temu


Gdańsk, Pomerania, Polska emagine Sp. Z o.o. Pełny etat
Job Overview

The role of a Network Operations Engineer at emagine Sp. Z o.o. involves ensuring the Day-to-Day availability of the production network, encompassing all aspects of Data, Voice, and Contact Center Services capabilities.

Main Responsibilities
  • Providing Level 2 support to internal and external resources, including vendors and partners.
  • Incident Management and Patch management for the production network.
  • Service restoration, sustainability, and proactive service improvement.
Required Skills and Qualifications
  • 3+ years of experience engineering large complex enterprise environments.
  • Knowledge of Carrier Services – SDWAN & WAN Circuits, MPLS, VPNS, VRFs, DWDM, Frame Relay, Point to Point.
  • Expertise with Network Operating Systems (IOS, Aruba OS).
  • Familiarity with IT governance standards and compliance, including ITIL and SOC.
Benefits
  • Opportunity to work in a Global 24*7 support model.
  • Strong customer service skills and ability to handle stressful situations.
  • Strong analytical skills and ability to use complex data to find opportunities.