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Client Success Advocate
3 tygodni temu
We are seeking a Client Success Advocate to join our team. As a Client Success Advocate, you will be responsible for managing a large/dynamic client and product portfolio, supporting clients with the implementation of Nielsen SDK on their websites, video players, and mobile device apps, and troubleshooting any issues that may arise. You will also have the opportunity to demonstrate your skills in technical problem-solving, client satisfaction, and teamwork.
About the Role:
This is an exciting opportunity for a talented individual to work with cutting-edge technology and contribute to the advancement of the digital media measurement space. As a Client Success Advocate, you will have the chance to work closely with clients, understand their needs, and provide tailored solutions to meet their requirements. You will also have the opportunity to learn from experienced colleagues and grow professionally.
Responsibilities:
- Manage a large/dynamic client and product portfolio
- Provide full support of client SDK integration from technical kickoff through post-production ongoing support and QA checks
- Troubleshoot implementation issues throughout the engagement
- Demonstrate and explain Nielsen SDK attributes to technical and non-technical audiences
Requirements:
- High level of German and English, any other EU language is a plus
- BA/BS degree or equivalent experience
- Aptitude for learning new systems and processes
- Excellent interpersonal, verbal, and written communication skills
Our Culture:
Nielsen is a dynamic and forward-thinking company that values its employees' contributions. We offer a comprehensive benefits package, opportunities for professional growth, and a collaborative work environment.
