Experience Designer- Researcher

2 tygodni temu

Warszawa, Polska Tylko Pełny etat

We’re looking for a proactive and organized Senior UX Researcher to lead user research across Tylko’s digital platforms. Working closely with our research manager, you’ll support all stages of design, implementation, and optimization in key markets—delivering actionable, data-driven findings that help shape products our customers love. This role offers a real opportunity to influence the future of our digital experience. As part of Tylko’s Product Team, you’ll work closely with specialists across UX, UI, parametric design, e-commerce, and brand. We collaborate across disciplines to shape our digital products, always experimenting, iterating, and learning as we go. We’re passionate about technology, excited by design, and united by a mission to better understand our users. Our decisions are grounded in data, insights, and appreciation for customer experience—and we build the kind of products we are proud to use ourselves. Taking full ownership of the UX research process from start to finish. Independently planning and conducting qualitative and quantitative research (e.g. usability testing, surveys) to understand user behavior, needs, and pain points. Delivering impactful research outputs—personas, user journeys, and presentations—to support stakeholder decisions. One bonus day off every month And of course, a dog-friendly office You will be fairly remunerated (depending on your skills and experience) – 16.000 - 20.000 PLN on employment contract  4+ years of UX research experience in e-commerce (ideally in furniture, design, fashion, or beauty) ~ Solid understanding of UX research methods , their strengths and limitations ~ Experience in executing end-to-end user testing , from recruitment to actionable insights ~ Strong analytical mindset, with the ability to synthesize insights from multiple data sources ~ Commitment to quality, detail, and reliability in delivering research results ~ Experience with tools like Hotjar/Microsoft Clarity, Google Analytics , and Figma ~ Motivated by continuous learning and staying up to date with UX research practices ~ Fluency in Polish (minimum B2) and English (minimum C1) ~ Proficiency in French or German (at least C1) is a strong plus ~

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