Systems and Application Administrator

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Systems and Application Administrator

 

• Maintain application stability and growth for Authorization and Settlements:
  • regular system health monitoring and action plans,
  • responsible for activity and progress reports regarding applications systems analysis and programming sections,
  • Reviews application and system logs to identify exception errors and performance bottlenecks. Determine the necessary course of action and takes appropriate corrective actions as directed, to include engaging appropriate support groups to apply corrective actions.
• Administer, design and implementation of the Postilion RealTime, Postilion Office, Power Zac and MMS applications
  • This includes patch deployment, software deployment, reporting, application health and the overall application support.
  • Evaluates user needs and system functionality in order to ensure that customer-facing production and internal business systems meet the needs of individuals and projects
• Collaborates with team members and vendors on the testing and application of patches and/or upgrades
• Outage resolution and performance triage across all tools
• Troubleshoot and resolve technical problems in a timely and accurate manner to improve application performance, availability and functionality
• Developing standards for and/or adhere to existing standards, policies, processes, procedures, governance, compliance and security standards
• Assists with creating and maintaining documentation for the application, changes and upgrades, and maintains compliance based on changes within the industry and/or best practices. Reviews industry documentation and publications to begin to identify potential impacts or enhancements and provides feedback to more senior team members and/or management
• Works collaboratively in a team environment with a spirit of cooperation. Maintain good working relationships with vendors, partners and suppliers
• On call duty readiness
• Maintains regular and predictable attendance at the worksite
   

  Minimum Qualifications

• Bachelor's degree in Computer Science, MIS or similar field, and/or equivalent work experience
• 2+ years experience with Postilion Office application product
• 4+ years experience in application administration and development or production support
• Experience with patch deployment, software deployment, reporting, application health and the overall application support
• Able to work both independently as well as collaboratively achieving results within established timeframes with minimal supervision
• Ability to manage and prioritize multiple assignments supporting business as usual, user request as well as special projects
• Able to effectively communicate and display a professional, mature attitude in dealing with internal customers, management and personnel across the organization
• Ability to identify and analyze problems quickly, recommend and implement flexible creative permanent solutions
• Excellent attention to detail on multiple simultaneous tasks
• Strong communication (written & verbal) skills required, excellent verbal presentation skills
• General level knowledge of Windows and MS SQL Databases
• Solid understanding of technologies that support the services offered
• Willing to learn and apply new technologies and methodologies to improve the technology that supports the services
• Polish language (at least B2) and English language (at least B2)
• Ability and willingness to work hybrid after trial period (at least 3 days in our office in Warsaw per week).
   

• Preferred Qualifications

• Certification in MS SQL DB and Applications based on MS SQL
• Familiarity with project management (Agile, waterfall)

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact