Technical Service Representative Wood

About AkzoNobel
Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let's paint the future together.

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About The Role
Technical Service Representative provides technical support and training on the use and application of company products, services, equipment, and documentation in acquiring new business and in maintaining existing customers in our Wood Finishes business.

*Key responsibilities*

• Conducts demonstrations of products and transfers the knowledge on AkzoNobel processes as well as on technical problem solving to the customers.Performs technical scans and audits at designated customers.
• Actively participates, together and as peer to allocated Sales Representative, in key phases of the sales process to prospects.
• Proactively prevents and solves problems of a technical nature occurring at existing customers.
• Conducts and/or assists in the testing process as well as in the implementation of new products and technologies.
• Synchronizes own activities with all departments using CRM, up-dates the key customers' databases with valid, accurate and complete information (visits, products, equipment etc.).
• Cooperates with the technical department in handling complex technical issues and claims and in educating customers on solutions.
• Delivers training to customers on the use and application of the company products, equipment, and documentation both on-site at the customer's location and within the training centre.

*Job requirements*

• Education in industry related field.
• Minimum 3 years of professional experience in wood industry.
• Good command of English.
• Willingness to travel.

*What we offer*

• Annual bonus and company car.
• LuxMed health care including dental, multisport membership, additional insurance.
• CSR Initiatives.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.