UX Designer

The purpose of this role is to design comprehensive user experience solutions for our B2B digital solutions, including the e-commerce platform that serves our hearing care professionals and business customers. You will focus on creating intuitive user flows, information architecture and interaction design patterns that streamline complex B2B purchasing processes. Working closely with our international Experience Design team, you'll leverage the latest UX methodologies and design tools to enhance our B2B customer experience.

More About The Role

• Design clear, intuitive user experiences for B2B digital solutions functionality, ensuring complex product catalogs, ordering processes and account management features are accessible and efficient
• Create responsive/mobile UX designs for existing and new solutions
• Apply and maintain existing design system for B2B touchpoints, ensuring consistency in our B2B ecosystem and alignment with brand guidelines
• Create detailed wireframes, user flows, and interaction specifications in Figma that translate seamlessly into development-ready screens
• Initiate and prioritize user research activities in collaboration with our research team, incorporating feedback to iteratively refine B2B user experiences through User-Centered
• Design methodologies
• Work closely with product management and developers to design within given technical constraints, advocating for optimal user experience while balancing business requirements
• Document design solutions and rationale according to our Experience Design team guidelines, ensuring clear handoff to development teams

More About You

• Around 3 years of experience designing user experiences for web and mobile apps, with preference for B2B or e-commerce platforms
• Strong proficiency with design systems in Figma, including component libraries, design tokens and documentation practices
• University degree in Interaction Design, UX Design, HCI or similar field
• Experience designing complex information architectures and user flows for multi-step processes
• Understanding of accessibility standards and inclusive design principles
• Experience with user research methodologies and usability testing
• Demonstrated ability to translate business requirements into user-centered design solutions
• Ability to collaborate cross-functionally with development teams and stakeholders across different cultures and time zones
• Good understanding of modern front-end development
• Experience in a medical or healthcare environment is a strong plus

More about what we offer:
As one of the world's leading hearing care providers headquartered in Switzerland, we're committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.