Aktualne oferty pracy związane z Customer Service Representative with Norwegian - Kraków, Lesser Poland - Amway
-
Kraków, Lesser Poland TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Pełny etatAbout TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers...
-
Customer Service Agent
7 dni temu
Kraków, Lesser Poland SpotOn Pełny etatAbout SpotOn We're not just building restaurant tech—we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about...
-
Field Sales Representative
7 dni temu
Kraków, Lesser Poland Arrow Electronics Pełny etatPosition:Field Sales RepresentativeJob Description:Job DescriptionArrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their...
-
IS Service Owner for Products
6 dni temu
Kraków, Lesser Poland ABB Pełny etatW ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym,...
-
IS Service Owner – Regulatory Compliance
6 dni temu
Kraków, Lesser Poland ABB Pełny etatW ABB pomagamy przemysłowi wyprzedzać konkurencję – dzięki większej wydajności i czystszym procesom. Postęp jest podstawą – dla Ciebie, Twojego zespołu i całego świata. Jako światowy lider rynku zapewnimy Ci wszystko, czego potrzebujesz, aby osiągnąć sukces. Nie zawsze będzie to łatwe, ponieważ rozwój wymaga determinacji. Jednak w ABB...
-
Director of Customer Success
2 tygodni temu
Kraków, Lesser Poland SALESmanago & Leadoo Pełny etatThe RoleWe are seeking a Director of Customer Success to lead the SALESmanago Customer Success organisation and drive meaningful commercial outcomes for the business. This is a highly visible, targeted role where success is measured by increased customer revenue, reduced churn, expanded feature usage, improved customer satisfaction and overall NRR growth.You...
-
Kraków, Lesser Poland Cenova Euriva Pełny etatSwap long winters for Mediterranean sunshine and start a new chapter by the sea. Trade grey skies for blue skies, sea views, and a healthier work-life balance. Join an international team, support customers across Europe, and turn your Polish language skills into a stable, long-term international career while enjoying Greek culture, fresh cuisine, island...
-
Kraków, Lesser Poland ABB Pełny etatW ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym,...
-
Kraków, Lesser Poland ABB Pełny etatW ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym,...
-
Kraków, Lesser Poland ABB Pełny etatW ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym,...
Customer Service Representative with Norwegian
8 godzin temu
Job Description
Apply now
Job Title: Customer Service Representative with Norwegian - Contact Center
Posting Start Date: 1/12/26
Posting Location: Kraków, PL
Requisition ID: 42731
Amway is the world's #1 direct selling company
and one of the largest family-owned businesses globally. Since 1959, we've been empowering people with innovative solutions and over 450 premium products in nutrition, beauty, and home care. Sold exclusively through our network of independent distributors and our webshop, our products help millions live healthier, more vibrant lives. With a presence in over 100 countries and $7.4 billion in revenue in 2024, Amway continues to lead the way.
Our top brands?
Nutrilite
– the world's #1 brand of vitamins and supplements,
ARTISTRY
– high-performance skincare and beauty, and
eSpring
– cutting-edge water filtration systems.
What is the purpose of this role?
The Customer Service Representative will interact with Amway Business Owners and Amway customers by addressing inquiries and resolving complaints, providing a high level of customer support on a specific product or service.
In our Contact Center Department, we support 27 European markets with the help of people from all over the world, which makes us a truly multinational team.
Primary Responsibilities
- Provides excellent customer service for Amway Business Owners to support them in building a successful Amway business
- Handles enquiries and requests of ABOs, Customers and Prospects via different communication channels in direct conversations and in writing
- Receives, documents, and responds to questions related to products, promotions, orders, invoices, payments, returns, incentives, terms and conditions (by using our knowledge management resources)
- Supports users with online platforms, receiving, documenting and reproducing incidents, and resolving them in close cooperation with Technology department
- Helps ABOs leverage our Sales and Marketing Plan (Core Plan), maximizing the utilization of online resources
- Contributes to projects in various departments outside of regular responsibilities
- Directs unresolved requests and enquiries to further support levels and to other departments
- Protects personal database and applies legal requirements in regard to personal data protection
- Generates innovative ideas and solutions that will improve customer satisfaction and support an environment that embraces continuous improvement to drive customer value
- Assists other team members to leverage and develop their capabilities
- Contributes to Quality Assurance and Training-related tasks outside of regular responsibilities to enable customer service meet our quality standards
Required Knowledge & Skills And/or Related Experience
- Norwegian language at C1/C2 level is a must, together with English at minimum B2 level
- Knowledge of an additional European language (min. C1/C2) would be beneficial
- Enthusiastic, communicative people that are willing to support our customers
- Not afraid of facing new challenges or opportunities
- With an enthusiastic approach to teamwork and focus on internal and external customers
- Knowledge of MS Office applications, especially Excel and PowerPoint, is needed
- Previous working experience would be an asset for us
- Consistently meeting or exceeding established quality standards
What You Can Expect From Us
- 18-month contract based on an employment agreement
- Hybrid Work model (3 days from office)
- Private medical care in LuxMed Group
- MyBenefit Cafeteria Platform (with Multisport card available)
- Group Life Insurance
- Additional day off for your Birthday
- Additional two days off per year for voluntary activities of your choice
- Employee discount for high-quality Amway products
- Annual Bonus depending on the yearly company and individual performance
- Various portfolio of internal&external trainings: professional certifications, access to the e-learning platform
- Possibility of growth inside of organization
- International team environment
- Numerous company events and office initiatives
- Family atmosphere with no formal dress code
- Attractive office location in the heart of Krakow (High 5ive, Pawia street)
Apply now
