Staff QA Engineer

Who are we?

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe (half of the engineering team is in Poland ). If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

 Compensation: 8,500 USD - 9,400 USD per month (B2B)

We also offer:

• Paid time off
• Flexible work hours
• 100% remote work
• Equity shares in a rapidly growing company backed by top-tier VCs
• A culture built on innovation that values big ideas
• Working in Central European Time*
• Newest MacBook + Setup Fee ($500)

*We work in CET, but this role will occasionally require sync meetings with the US team, which may shift your workday to finish later in the afternoon (6:00 PM), as we operate with flexible hours.

The Role: 

As a Staff QA Engineer I, you contribute to the quality assurance process by developing and executing both manual and automated tests to ensure our software meets the highest quality standards. You work closely with development teams to identify, reproduce, and document bugs, while also designing robust test plans and strategies to ensure product reliability. Your expertise in testing methodologies helps guide the team in adopting best practices, and you act as a mentor for junior engineers, helping them grow their testing skills. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What You'll Be Doing:

• Build a product that really improves users' lives (70k users, 4.6 rates at App Store) - learn more about how we help our users;
• Develop and execute comprehensive test plans and test cases for new features and bug fixes
• Build and maintain automated test suites to ensure continuous integration and delivery
• Perform manual testing on new product features and regression testing for product releases
• Work with development teams to reproduce, analyze, and troubleshoot complex issues
• Document test cases, processes, and defects to maintain a thorough QA documentation system
• Implement and improve existing QA methodologies, ensuring the team follows best practices
• Collaborate with product and engineering teams to refine requirements and ensure test coverage
• Track quality assurance metrics, like defect densities and open defect counts
• Mentor and coach QA engineers across regions, providing support on test design, automation, and defect investigation
• Review and improve existing automated testing frameworks and tools
• Communicate test results clearly to developers and stakeholders

Leadership & Growth Expectations

While this role starts as an individual contributor, we expect the person to gradually take on leadership responsibilities after fully onboarding into the team and the codebase (typically within ~1–3 months). As part of this growth path, the Staff QA Engineer will:

• Lead technical initiatives across squads and guide the long-term testing strategy
• Drive cross-team quality improvements and influence architectural decisions
• Provide technical leadership for automation projects and framework evolution
• Mentor and coach QA engineers, helping them level up in automation, test design, and quality mindset
• Take ownership of coordination across engineering, product, and DevOps
• Over time, take on selected people-leadership responsibilities (e.g., coaching, supporting growth conversations, and leading team-wide quality efforts)

Qualifications:

• 8+ years of experience in QA engineering, with a focus on both manual and automated testing
• Proficiency in Java for automation framework development and maintenance
• Proficiency in automated testing frameworks (i.e., Selenium, Cypress, TestNG, JUnit)
• Experience with continuous integration/continuous delivery (CI/CD) tools ( i.e. Gitlab, Github)
• Solid understanding of software development and QA methodologies
• Experience working with bug tracking and test management tools (i.e., JIRA, TestRail)
• Experience with LambdaTest or similar AI Testing tools
• A strong passion for using AI technologies to enhance productivity, quality, and innovation
• Bachelor's degree in Computer Science, Engineering, or equivalent work experience
• Proven leadership experience within a QA organization
• Strong ownership mindset, capable of driving quality initiatives across distributed teams and aligning test efforts with product and engineering priorities
• Fluency in Polish and English

What will help you succeed:

• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, collaborative environment
• Excellent communication skills, both written and verbal
• High attention to detail and commitment to delivering high-quality work
• Proactive in identifying areas for improvement and suggesting solutions

*This role is open to candidates inside Poland. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills and experience. 

**This job description serves as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description. Furthermore, we may revise, add to, or delete from your job duties per business needs.