Customer Support Associate

2 tygodni temu

Warszawa, Mazovia, Polska Amadeus Pełny etat

Job Title

Customer Support Associate (German Speaker)

As a Customer Support Associate, you will deliver the personalized, high-quality support to our customers who encounter various questions using Amadeus products and solutions. You will join the Global Support EMEA team, an international team giving support to Global Amadeus Products and Solutions.

Key Accountabilities

  • Support customers on the phone, portal and online chat with a wide variety of queries

  • Research customer question in a timely manner and follow up directly with the customer with recommendations and action plans

  • Gain a broad knowledge of Amadeus products to answer a wide variety of customer questions

  • Display a positive can-do attitude and demonstrate a commitment to delivering excellent customer service

  • Provide premium support services and collaborate with internal  teams

About the ideal candidate:

  • Polish and English languages – verbal and written communication on proficient level

  • Experience in customer support

  • Nice to have: Travel industry experience

  • Customer-centricity

  • Strong problem-solving abilities, attention to detail and reliability

  • Ability to work effectively unsupervised, achieving deadlines and objectives

  • Positive and collaborative attitude, willing to relate and work closely with others

  • Ability to prioritize workload to ensure targets are met

  • College graduate of relevant discipline or qualifications from a college or university.

What we can offer you:

  • A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including healthcare insurance, as well as lunch allowance and other benefits.

  • A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture

  • Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

  • A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

  • A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

  • A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

  • A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

  • A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  

  • Customer Support Associate

    2 tygodni temu

    Warszawa, Mazovia, Polska Amadeus Pełny etat

    Job TitleCustomer Support AssociateAs a Customer Support Associate, you will deliver the personalized, high-quality support to our customers who encounter various questions using Amadeus products and solutions. Key AccountabilitiesSupport customers on the phone, portal and online chat with a wide variety of queriesResearch customer question in a timely...

  • Customer Service Associate

    3 dni temu

    Warszawa, Mazovia, Polska Wolfe Pełny etat

    We are a customer-focused organization dedicated to delivering high-quality service and building long-term client relationships. Our customer service team plays a critical role in ensuring customer satisfaction, operational efficiency, and continuous improvement. We support professional development and offer clear career paths within the organization.We are...

  • Customer Operations Associate with Dutch

    2 tygodni temu

    Warszawa, Mazovia, Polska Helprise Pełny etat

    Helprise is an organization that combines global reach with local talent. We work for companies that value quality, partnership, and responsibility, creating teams that really work. By precisely matching skills and business needs, we connect specialists with projects where their knowledge has a real impact. By joining us, you become part of an environment...

  • Customer Support Representative

    7 dni temu

    Warszawa, Mazovia, Polska wherewework Pełny etat

    on behalf of:We are looking for a motivated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be the first point of contact for our valued customers, providing assistance, resolving inquiries, and ensuring a positive experience. If you are a problem-solver with excellent communication skills and a...

  • Associate Customer Service Specialist with French

    5 dni temu

    Warszawa, Mazovia, Polska Medtronic Pełny etat

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe would like YOU to consider the position below, to reach out to YOUR colleagues, friends and...

  • Customer Support Analyst

    2 tygodni temu

    Warszawa, Mazovia, Polska LanceSoft Europe Pełny etat

    Job Title: Customer Support Analyst (Dutch Speaker)Location: Warsaw, Poland - (Hybrid, 1 or 2 days onsite a week)Duration: 6 Months+ Extendable ContractWorking Hours: 20 hours/weekJob Description:Role OverviewYou will support day-to-day MyPO operations, help address customer inquiries, and collaborate with cross-functional teams to ensure smooth...

  • Customer Support Agent

    1 dzień temu

    Warszawa, Mazovia, Polska Cbtalents Pełny etat

    Work & Travel Opportunity in Greece – Customer Support Agent Location: Greece (Athens or Work From Anywhere in Greece) Position: Customer Support Agent Language: Spanish Work Schedule: Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours) Contract Type: Full-time Remote Option: YES (WAH – Work At Home Available) Job Description We are...

  • Customer Support

    1 tydzień temu

    Warszawa, Mazovia, Polska Avedo Pełny etat

    Der Job Speaking danish and english isn´t a big deal for you? We are currently seeking for a Customer Support (m/f/d) danish in full remote. Take the time to apply for this job.Your Benefitsfull-time or part-time freelance work from Polandremote work right from the start with BYOD (Bring Your Own Device) - you work with your own technologyfixed salary with...

  • Customer Support Supervisor

    2 tygodni temu

    Warszawa, Mazovia, Polska Marlee Pełny etat

    About the companyFast-track your career with the Marlee Talent Pool. We're not just matching you with your ideal roles but unlocking your long-term career potential. Marlee goes above and beyond by identifying key strengths for your CV, helping you discover a career direction you might not have considered where you can truly thrive, and guiding you to...

  • Customer Support Consultant

    1 tydzień temu

    Warszawa, Mazovia, Polska SupportYourApp Pełny etat

    Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...