Technical Solutions Engineer, Databases

1 tydzień temu

Warszawa, Mazovia, Polska Google Pełny etat 60 000 zł - 120 000 zł rocznie
Minimum qualifications:
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • 5 years of experience in troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
  • 4 years of experience with two or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
  • Experience in reading/debugging code written in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) and in virtualization/orchestration frameworks.
  • Experience with Linux/Unix or other operating systems (Kernel to Shell, file systems, client-server protocols).
Preferred qualifications:
  • Experience administering and querying data in distributed, columns or analytic oriented databases or distributed data processing frameworks.
  • Experience with SQL/ NoSQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing technology.
  • Experience with web or mobile app development, and troubleshooting database issues, schema design, and SQL query profiling.
  • Knowledge of networking fundamentals (TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc.), system/network administrator level knowledge of Linux/Unix or operating systems.
  • Excellent troubleshooting, attention to detail, and communication skills.
About the job:

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

The Google Cloud Support team is dedicated to ensuring our customers get the most out of their Google Cloud investment. As a Technical Solutions Engineer, you will be a trusted advisor to customers, from fast-growing startups to global enterprises. You will dive deep into complex technical challenges, troubleshoot critical issues across the Google Cloud platform, and provide expert solutions that help customers innovate with confidence. In this role, you will represent the customer, collaborating with engineering and product teams to drive continuous improvement in our products and services.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities:
  • Manage customer issues through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.
  • Understand Google's product technology and architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
  • Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
  • Understand customer issues and advocate for their needs with cross-functional teams, including product and engineering teams to find ways to improve the product and drive quality production.

  • Technical Solutions Engineer, Databases

    1 tydzień temu

    Warszawa, Mazovia, Polska Google Pełny etat 48 000 zł - 72 000 zł rocznie

    info_outlineXThis role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.Minimum qualifications:Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.5 years of experience in troubleshooting and advocating for customer needs, and triaging technical...

  • Technical Solutions Engineer, Databases

    1 tydzień temu

    Warszawa, Mazovia, Polska Google Pełny etat 60 000 zł - 120 000 zł rocznie

    This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.Minimum qualifications:Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.5 years of experience in troubleshooting and advocating for customer needs, and triaging technical issues (e.g.,...

  • Analyst, Technical Solutions

    2 dni temu

    Warszawa, Mazovia, Polska Visa Pełny etat

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Freelance Technical Solutions Engineer

    6 dni temu

    Warszawa, Mazovia, Polska Toloka Pełny etat 40 000 zł - 80 000 zł rocznie

    Company IntroAt Toloka AI we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in...

  • Cloud Technical Solutions Engineer, Compute

    6 dni temu

    Warszawa, Mazovia, Polska Google Pełny etat 70 000 zł - 120 000 zł rocznie

    info_outlineXThis role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Warsaw, Poland; Dublin, Ireland.Minimum qualifications:Bachelor's degree in Science, Technology,...

  • Cloud Technical Solutions Engineer, Compute

    6 dni temu

    Warszawa, Mazovia, Polska Google Pełny etat 40 000 zł - 80 000 zł rocznie

    Minimum qualifications:Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. 5 years of experience in troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).2 years of experience with computer networking and web...

  • Cloud Technical Solutions Engineer, Compute

    6 dni temu

    Warszawa, Mazovia, Polska Google Pełny etat 70 000 € - 120 000 € rocznie

    This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.Note: By applying to this position you will have an opportunity to share your preferred working location from the following:Warsaw, Poland; Dublin, Ireland.Minimum qualifications:Bachelor's degree in Science, Technology, Engineering,...

  • Technical Solutions Expert

    7 dni temu

    Warszawa, Mazovia, Polska RTB House Pełny etat 40 000 zł - 80 000 zł rocznie

    Location:PolandWe AreRTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.Founded in 2012, and now operating in 90+ markets, RTB House has always been...

  • Technical Solutions Expert

    1 tydzień temu

    Warszawa, Mazovia, Polska RTB House Pełny etat 40 000 zł - 80 000 zł rocznie

    Location: Poland We Are: RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012, and now operating in 90+ markets, RTB House has always been...

  • Technical Support Engineer

    7 dni temu

    Warszawa, Mazovia, Polska Resideo Pełny etat 40 000 € - 70 000 € rocznie

    As a Technical Support Engineer, you will work closely with our sales team and key partners—including installers, wholesalers, and distributors—to provide expert product recommendations, resolve technical issues, and deliver engaging training sessions. Your role will be central to ensuring customer satisfaction and supporting the success of our product...