Operations Technology System Analyst

It's never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that.  

We have an exciting opportunity for you to join our team as Operations Technology System Analyst . Reporting to the Lead of Department, this full-time and permanent position is based in Poland (remote) and offers regional coverage, allowing you to make a significant impact to our Operations and its growth.

Key responsibilities

-Maintain, develop and support the Viewpoint application

-System maintenance: This includes but not limited to:

• Software Installation
• System Upgrade Deployment & Testing
• Promotion of changes (configuration or new) across the different environments

-Configuration Management: Ensure all configuration items are

• Effectively developed & deployed
• centrally managed, tracked and avoid configuration drift. 

-Fulfil BAU and project tasks. This includes but not limited to

• Performing system back up and restores.
• Perform system configuration in Viewpoint
• Support Environment refreshes
• Develop and execute SQL scripts.
• Provide support to infrastructure and technology teams during patching and upgrading.
• Work with Vendors projects to facilitate migrations and deduplication of data.
• Develop and document standard working practices

Stakeholder Engagement and Communication:

• Collaborate with Development team, QA team, Scrum Master to ensure seamless service delivery and implement DevOps best practices & processes
• Ability to understand business requirements and communicate outcomes in nontechnical terms to team members.
• Work closely with Infrastructure team to ensure that the system components are running smoothly and efficiently

SDLC / Sprint process: This includes both BAU and project

• Drive and deliver on data migration projects, onboarding of new clients/business acquisitions, system rationalisation
• Deliver on BAU new business requirement or enhancement requests via Agile
• Support Quality Acceptance process
• Support User Acceptance Testing with end users and IT

Key requirements:

Relevant Experience and Skills: 

• Strong Technical Expertise:  Direct knowledge of Viewpoint and in Entity Management, Document Management System, Time Recording, Invoicing/Accounting.
• Knowledge of AWS cloud platforms, DevOps practices.
• DevOps Experience: Demonstrated track record in DevOps role
• Client Service Knowledge: Knowledge of the entity management client service offering, products, operational processes, and controls is a plus.
• Change management: Ability to drive and operate within a multinational and matrixed financial services group with controls
• Planning and Organization: Effective planning and organizational skills to manage tasks while working on your own or as part of a team.
• Problem-Solving: Good problem-solving skills with the ability to contribute meaningfully to challenge the business requirements and technical specifications when necessary

Essential Qualifications

• Technical Understanding: Strong understanding of databases and supporting applications.
• Development Practices: Good level of familiarity with standard development practices and processes.
• Experienced knowledge of MS-SQL and RDS, experience in developing scripts and processes to meet business requirements.
• Global Experience: Direct experience of working with global technical teams and applications in a services-based organization.
• Language Skills: Professional fluency in written and oral English.

Education and Professional Qualifications

• Educational Background: Bachelor's degree in computer science, or a related field or comparable working experience.

Join us A powerful combination
It's never been a more exciting time to join our organisation with over 9000 colleagues in 50+ jurisdictions across the globe. We're seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey