OTC Analyst

2 dni temu

Kraków, Lesser Poland Aptiv Pełny etat
  • Your Role:

As an OTC Analyst, your daily work will be related to:

Collections Management :

  • Resolving customer financial inquiries professionally and efficiently

  • Managing due and overdue balances through Collections Workflow tools

  • Engaging with customers via phone, email, and other communication channels

  • Addressing and resolving discrepancies (Quantity, Price, Warranty, Customer, Freight, etc.)

Financial Reporting & Documentation:

  • Preparing and distributing customer account statements

  • Generating timely reports including Past Due reports and Forecasts

  • Creating and maintaining comprehensive desktop procedures

Process Improvement & Collaboration:

  • Identifying opportunities for continuous process improvement

  • Contributing to project teams as needed

  • Escalating and following up on issues through appropriate channels

  • Ensuring Key Performance Indicators are met and service excellence is maintained

  • Collaborating effectively with other Aptiv departments

  • Participating in scheduled conference calls

Your Background :

  • Bachelor's degree in Finance , Accounting, or related field

  • Minimum 2 years of relevant work experience

  • Proficient knowledge of SAP systems

  • Fluent English communication skills (both written and verbal); additional language proficiency is advantageous

  • Advanced Excel skills

  • Strong analytical abilities and excellent communication skills

Your Benefits at Aptiv:

  • Comprehensive healthcare package

  • Child support fund

  • Life insurance coverage

  • Employee Pension Plan (with 3.5% contribution on gross salary)

  • Professional development and training opportunities

  • Wellness benefits including Multisport card

  • Flexible hybrid work arrangement

Apply today, and together let's change tomorrow

#LI-NN1

Privacy Notice - Active Candidates:

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

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