Product Manager

Join Vonage and help us innovate cloud communications for businesses worldwide

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters

Developers rely on our Client SDKs to deliver seamless video streaming experiences across web and mobile applications. As Product Manager for Client Video Streaming, you'll own the vision and execution for client SDKs, API usability, and streaming performance.  The role is a great fit for a product manager with a background in software development, who is looking to guide product capabilities that directly impact developer adoption and customer success. 

What you will do

• Define and manage the product roadmap for Client SDKs (JavaScript, iOS, Android) and media streaming capabilities.
• Partner with engineering to prioritize features, resolve technical trade-offs, and ensure developer-first product design.
• Drive adoption of client-side AI capabilities, including live captions and intelligent media enhancements.
• Lead initiatives to improve video/audio streaming quality, latency, and performance.
• Conduct market and competitive analysis to identify trends, portfolio gaps and new product opportunities to guide differentiation.
• Drive global cross-functional teams including engineering, PM, marketing, customer success to develop new video product offerings
• Serve as the voice of the developer, collaborating with Developer Relations and Marketing to drive product adoption.

What you will bring

• Strong technical foundation, ideally with software development experience.
• Expertise in WebRTC, JavaScript Web APIs, and native SDKs (iOS/Android).
• Ability to prototype with APIs and understand developer workflows.
• Skilled at translating developer needs into clear, actionable product requirements.
• Ability to analyze data, inform product decisions and measure success.

What is required for application
Required

• 4+ years of product management experience, preferably with software development background
• Demonstrated ability to prototype using product APIs.
• Strong record of cross-functional collaboration with engineering teams
• Exceptional communication skills, both written and oral.
• Bachelor's degree in computer science, engineering, or a related field

Desired

• Hands-on programming experience.
• Prior work with WebRTC-based video communications.
• Experience integrating AI into real-time communications.
• Familiarity with CPaaS technologies, especially SIP and VoIP telephony.

What is in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

#LI-WW1

There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

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